Office Policies

Appointments

Your scheduled appointment time has been reserved specifically for you. We require at least 24-hour cancellation notice if you cannot keep your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation. Please be aware that appointments not canceled within that time frame are subject to a $25 ‘no-show’ fee.

Medical Records/Forms

  • A signed medical records release form must be on file to release any medical records.
  • There is a $20 fee for letters and completion of forms (i.e. disability, FMLA).
  • Our copy service, Health Port, charges a record copy fee based on the number of pages copied. They will bill you directly for these services.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

Clarkston Medical Group

Clarkston Medical Group